Will you reply on my behalf?

Only the confirmation is automatic. You give the substantive answers, or the assistant does if you set it up that way.

WhatsApp Business

Your busiest channel, finally in the same overview.

For most trade businesses more work comes in through WhatsApp than through the contact form, and that is exactly where it disappears. The integration moves those enquiries to the same place as the rest without your customer doing anything differently.

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What the integration does

A WhatsApp enquiry appears in your dashboard, with name, number and their question.
The customer automatically gets a confirmation that their message arrived and when you will come back.
If an enquiry sits too long, you get a nudge. Not the customer.
Working with several people, you see the same conversation without forwarding screenshots.

Why this matters

Whoever calls back first wins the job, even when they are not the cheapest. The problem is rarely that you do not want to respond, but that you only see a message in the evening among the site photos. An enquiry that sits in a list instead of a chat does not get forgotten.

Questions

Questions about this integration

Your business number is connected, so customers message the number they already have. Your personal number stays out of it.

Not sure it works with your setup?

Tell us what you use now in a twenty minute demo, and we will show how the system connects to it.