Does a chatbot like this sound robotic?

The assistant writes in your tone and in plain language, short and concrete. No fluffy canned lines. What visitors mostly notice is getting an instant answer at 10pm instead of a contact form.

What exactly is that RAG system?

RAG stands for retrieval augmented generation. Put simply: the assistant first retrieves the relevant pieces from your own knowledge base and builds its answer only on those. That keeps it on your facts and prices, instead of making something up.

Part of the system

Digital assistant with your trade knowledge, 24/7

Customers search in the evening and on weekends, exactly when you cannot pick up. The assistant is an AI chatbot on your website that answers as if it were you: with your services, your prices, and your service area. And it does not just talk, it actually books appointments into your calendar, like the showroom assistant we built for PVC Vloeren Achterhoek.

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What you get

Trained on your knowledge

We fill a knowledge base with your business information: services, materials, price ranges, service area, and way of working. That is the source the assistant answers from.

No made-up answers thanks to RAG

The assistant uses retrieval augmented generation: it first looks up the answer in your knowledge base and only then writes its reply. If it does not know something, it says so honestly instead of guessing.

Books appointments into your calendar

The assistant checks your live availability and locks in the appointment directly: showroom visit, site survey, or phone call. The customer gets an instant confirmation.

Qualifies every inquiry

Job type, scope, location, timing: the assistant asks follow-up questions the way you would. You receive a complete file instead of a bare phone number.

How it works

Fill the knowledge base

We turn your business knowledge into a knowledge base: services, prices, frequently asked questions, service area. You review it and add what is missing.

Live on your site

The assistant switches on on your website, in your brand style and tone. Visitors can ask questions right away, even at 11pm.

Question, answer, appointment

For every question, the assistant first searches your knowledge base (that is the RAG part) and answers from it. If the visitor wants to move ahead, it books an appointment straight into your calendar.

You can read everything back

Every conversation is in the dashboard. You see what customers ask, where they drop off, and which knowledge is missing. We add it, and the assistant gets better every week.

From the field

At PVC Vloeren Achterhoek the assistant books showroom appointments completely on its own: it checks the live calendar, locks in the slot, and the customer is scheduled before the owner had to lift a finger.

Questions

Questions about the assistant

It says so honestly and asks for contact details so you can pick it up. Every unanswered question shows up in the dashboard and becomes an addition to the knowledge base, so the same gap never appears twice.

Want to see how this works for your business?

We work with a maximum of 1 business per trade per region. Once your area is taken, the opportunity goes to someone else.

Book a free demo